Postage
Mainland
UK addresses on all orders over
£100 |
FREE |
Mainland
UK addresses under £100 |
£5.00 |
Highlands
and Islands of the UK |
E-mail or
phone |
Mainland
Europe |
Rest
of the World |
Returns Policy
We must be informed of any damaged goods in transit immediately. If the
package is damaged on delivery please mark on the couriers delivery sheet
'package damaged'. No refund or replacement will be given unless authorisation
has been given by ourselves. Goods that are accepted for return by ourselves may be returned
for exchange in cases of sizing mistakes, etc. They must be in 'as new'
condition and returned within 7 days at the customer's expense. In the case of refunds this will be less any carriage costs
incured. We cannot stress enough the need to use secure insurable
carriers as it your responsibility to return goods to On Yer Triumph.
Delivery
We always endeavour to dispatch goods on the same day as your
order subject to the time your order arrives.
Availability
Whilst we aim to have all stock available at all times there are sometimes
shortages beyound our control. If the goods you require are out of stock
we will inform you as soon as possible offering you revised delivery dates
our another product option.
Warranties
Most items for customers in the UK have a 12 month warranty subject to
normal wear and tear. All warranty goods must be inspected by On Yer Triumph
before a repair or replacement can be given carriage costs will be borne
by the customer.
Helmets
Due to health and safety issues we are unable to offer any refunds, credits
or exchanges on any helmet. Please make sure you know the exact size of
the helmet you require. Please note all makes vary so please try one on.
Service
Our aim is to provide you with quality goods and inpeccable service. Please
rest assured that we take you, the customer, very seriously. In the event
of you being dissatisfied, we will try to offer a quick remedy to a problem.
|
